- E-mails / support tickets
- Phone support
- Live chat
- Social media customer service
Dedicated Account Manager to
ensure your Virtual Assistant is
completing daily tasks
We are always available: 24 hours a day,
7 days a week - no matter the time zone
Our Virtual Assistants are from all over the world, so we can help you out in whichever language needed
With our VA agency you deal with the account manager directly. This account manager only needs to be trained once and we take care of the rest! Unlike with a freelance VA, you don’t have to worry about work not being done if the VA is ever sick or on vacation. We can always place another VA on your project right away.
With our VA agency you will never be back to square one if your VA decides to quit, as the account manager is already trained and can place another VA on your project seamlessly. This will save you a big chunk of your time, which we all know is so valuable as a business owner.
• Each VA is carefully screened and undergoes an extensive onboarding process.
• Contracts signed by each VA contain a non-disclosure agreement.
• It is up to you what information you choose to share with us. If you plan on sharing passwords, we recommend using password management platforms like Lastpass.
Yes, but nothing long-term. Our services are paid on a 4-weekly basis and you can cancel at any time. We do recommend for you to use all of your hours, since we don’t give a refund for unused hours. We work with a 4-week cancellation notice, which is as simple as sending us an e-mail.
No. The onboarding, training and everything else that you can think of is taken care of by us and is included in your package of choice.
Yes, the minimum number of hours that we offer is 20 hours per week.
Yes, we are very flexible. If your needs change, you can scale your package up or down each 4 weeks.
We start with a free discovery call to see what kind of support you need. We will discuss your needs and wishes and can help you decide. You can book a discovery call here.
You can pay directly on our website here.
Hi there, welcome to Kelly’s VA Services!
My name is Kelly Wiersema and I’m the owner of Kelly’s VA Services. I used to be a VA myself and was passionate about the work, however there were only so many hours in a day and only so many clients that I could personally take on. I wanted to help out more business owners as I saw what a huge advantage a VA could be to online businesses. That’s how Kelly’s VA Services was born!
At Kelly’s VA Services we stand for professionalism mixed with a personal touch. We value strong connections with our clients. All our clients matter to us… and we make sure you know it!
COPYRIGHT 2021 - Kelly's VA Services